Terms & Conditions

Last Updated: June 8, 2026

These Terms & Conditions (“Terms”) apply to your use of the website operated by Flow Accounting Services, LLC, doing business as Flow Books Accounting (“Flow Books Accounting,” “Flow Books,” “we,” “our,” or “us”).

By accessing our website, submitting a form, scheduling a consultation, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

You may use our website for lawful purposes only. You agree not to use our website in any way that could damage, disable, overload, or impair the website or interfere with another person’s use of the website.

You agree not to:

• Use the website for fraudulent, unlawful, or harmful purposes
• Attempt to gain unauthorized access to any systems, accounts, or information
• Upload or transmit viruses, malware, or harmful code
• Copy, scrape, reproduce, or misuse website content without permission
• Use our website or content in a way that misrepresents your relationship with Flow Books Accounting

2. Services Provided

Flow Books Accounting provides bookkeeping, accounting support, financial organization, and related business services. Services may include, but are not limited to:

• Monthly bookkeeping
• Bank and credit card reconciliations
• Financial reports
• Accounts payable and accounts receivable support
• Cleanup and catch-up bookkeeping
• QuickBooks Online support
• Contractor payment tracking and 1099-related support, when applicable
• General financial organization for business owners

The exact scope of services will depend on the package, proposal, engagement letter, invoice, or written agreement between you and Flow Books Accounting.

3. No Tax, Legal, or Investment Advice

Information provided on our website is for general informational purposes only and should not be considered tax, legal, investment, or financial planning advice.

Unless specifically agreed in writing, Flow Books Accounting does not provide legal advice, investment advice, audit services, assurance services, or tax return preparation. You should consult with a qualified attorney, tax professional, CPA, or financial advisor for advice specific to your situation.

4. Client Responsibilities

To allow us to provide accurate and timely services, clients are responsible for providing complete, accurate, and timely information.

Client responsibilities may include:

• Providing access to accounting software, bank feeds, statements, receipts, invoices, and supporting documents
• Responding to questions and requests for clarification in a timely manner
• Reviewing reports, deliverables, and information provided by Flow Books Accounting
• Notifying us of changes to business operations, accounts, software, payroll, loans, or tax-related matters
• Maintaining final responsibility for business decisions, tax filings, payments, compliance, and recordkeeping

Delays, incomplete information, inaccurate records, or lack of access may affect our ability to complete services or deliver work by expected deadlines.

5. Consultations and Website Information

Any consultation, discovery call, website content, email response, or general communication before a formal engagement is intended for informational purposes only. It does not create a client relationship unless and until both parties agree to work together through a written agreement, accepted proposal, signed engagement letter, or other written confirmation.

We may choose whether to accept or decline any prospective client or engagement at our discretion.

6. Fees, Payments, and Billing

Service fees, billing frequency, payment terms, and due dates will be stated in the applicable proposal, invoice, engagement letter, or written agreement.

Unless otherwise agreed in writing, payment is due according to the terms stated on the invoice or agreement. Late, failed, or missed payments may result in paused services, delayed deliverables, late fees, or termination of services.

Client remains responsible for any unpaid balances for services performed, work completed, or agreed recurring fees through the effective cancellation or termination date.

7. Cancellations and Termination

Either party may end services according to the terms stated in the applicable proposal, engagement letter, service agreement, or written agreement.

If no separate cancellation terms are stated in writing, clients should provide reasonable written notice before canceling recurring services. Flow Books Accounting may also pause or terminate services if a client fails to pay, does not provide required information, misuses our services, or requests work outside the agreed scope.

Upon termination, client remains responsible for fees owed for services already performed or time periods already incurred.

8. Scope Changes and Additional Work

Services outside the agreed scope may require a revised proposal, updated pricing, additional fees, or separate written approval.

Examples of additional work may include:

• Cleanup or catch-up work not included in the original service package
• Additional accounts, entities, locations, or transaction volume
• Payroll, sales tax, inventory, loan tracking, or specialized reporting support
• Requests requiring significant research, correction, or reconstruction of records
• Work caused by missing, incomplete, or inaccurate prior records

9. Third-Party Platforms and Tools

Flow Books Accounting may use third-party tools, software, and platforms to provide services, including accounting software, document-sharing tools, payment processors, scheduling tools, client portals, and communication platforms.

Your use of third-party platforms may be subject to their own terms, privacy policies, subscription fees, security practices, and availability. Flow Books Accounting is not responsible for outages, errors, data loss, pricing changes, or issues caused by third-party platforms.

10. Intellectual Property

All content on this website, including text, graphics, layout, branding, logos, images, service descriptions, and design elements, is owned by or licensed to Flow Books Accounting unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content or branding for commercial purposes without prior written permission.

11. Confidentiality

Flow Books Accounting understands that clients may share sensitive business, financial, and operational information. We take confidentiality seriously and use client information only for the purpose of providing services, communicating with clients, maintaining records, and complying with applicable legal or professional obligations.

Clients also agree not to misuse, share, or disclose any proprietary processes, documents, templates, pricing, or internal materials provided by Flow Books Accounting without written permission.

12. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect information.

By using our website or services, you also agree to the terms of our Privacy Policy.

13. Disclaimer of Warranties

Our website and general website content are provided on an “as available” and “as is” basis. While we strive to provide accurate and helpful information, we do not guarantee that website content will always be complete, current, error-free, uninterrupted, or suitable for your specific situation.

Flow Books Accounting does not guarantee any specific financial outcome, tax result, business result, loan approval, profitability improvement, or regulatory outcome from using our website or services.

14. Limitation of Liability

To the fullest extent permitted by law, Flow Books Accounting will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, reliance on website content, use of third-party tools, or services provided under these Terms.

Our liability for paid services, if any, will be limited to the amount paid to Flow Books Accounting for the specific service giving rise to the claim, unless a separate written agreement states otherwise or applicable law requires otherwise.

15. Indemnification

You agree to hold harmless and indemnify Flow Books Accounting, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, or expenses arising from your misuse of our website, violation of these Terms, inaccurate information provided to us, failure to meet your responsibilities, or violation of applicable laws.

16. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes related to these Terms, our website, or our services will be handled in the appropriate courts located in Georgia, unless otherwise required by applicable law or stated in a separate written agreement.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, services, website, legal requirements, or operating practices. Updates will be posted on this page with a new “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Terms.

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us: